Twilio’s Signal conference (formerly known as TwilioCon) is one of the most highly anticipated weeks of the year for the Unified Communications industry.
What does a Twilio integration with VoiceBase look like?
With the combination of highly accurate speech to text, intelligent keyword/topic extraction, and predictive insights training models, automatic event detection in spoken content is not only possible, but works really well.
Insight utilizes predictive analytics to match all future calls to certain call classifiers, which can be unique for every customer.
On demand keyword spotting and auto-call scoring enable businesses of every size to detect trends and monitor agents