VoiceBase is revolutionizing speech analytics and data extraction from spoken information. Our proprietary technology gives businesses the power to make data-driven decisions to empower every team throughout the enterprise, not just the contact center. We build with industry-leading machine learning and natural language processing models, bringing the best of AI-Powered Speech Analytics to the world.

Our Leadership

Walter Bachtiger


Walter founded VoiceBase in 2010, with the idea of creating wide spread access to spoken information, everywhere. Walter is the company’s visionary. Raised in Switzerland, he studied data mining and economics, before following his entrepreneurial dreams to the US. Walter is passionate about making access to spoken information fast, low cost and accurate.

Jay Blazensky


Jay joined VoiceBase in January 2011. Jay is a results-driven sales, marketing and business development executive, and has been in the communications industry for over 20 + years. With a proven track record in identifying game-changing technologies, and then crafting and launching disruptive SaaS business models to establish a market-leading presence and ultimately ‘win’ a new market. Jay played a key role in establishing RingCentral as the leading hosted communications provider, and has a passion for building trusted business relationships.

Jeff Shukis


Previously Jeff served as VP Development for Oracle, Bridgestream, and Promtpu and has proven skills in software development, cloud computing, security and operations. He joined VoiceBase in 2014 with his vision for a highly robust, scalable speech analytics API platform that was built to handle 1 billion minutes per month. Jeff leads a talented, multinational engineering team and is building a DevOps organization with service clusters running in Amazon EC2 and our own private Eucalyptus cloud.

Ed Salay VoiceBase

Ed Salay


Ed has over 25 years finance and operations experience, including Ford Motor, Polycom, and Applied Biosystems.  He later served as CFO at several startups, and most recently at Jobscience which was acquired by Bullhorn in 2018.

Jeff Huckaby VoiceBase

Jeff Huckaby

VP, Marketing and Business Development

Jeff joined VoiceBase in April 2019 from Tableau Software, where he led the retail global go-to-market strategy.  Using his over 20 years of experience leading enterprise analytical functions within both business and IT, he has a proven track record of increasing marketing and sales effectiveness.

Mark Langsfeld


Previously Mark served as co-founder and President of ListenLogic, where he led strategy and operations and was an early pioneer in social media analytics. Mark led the successful sale of ListenLogic to Anexinet and Marlin Equity Partners in Jan 2016.

Mark is passionate about building transformative web, mobile and cloud customer-facing solutions. In 2016, he was named SmartCEO/Marcum’s “Innovator of the Year” for his work in AI and analytics.

Spencer Lord


Spencer was employee number one at VoiceBase in 2010. He was responsible for architecting and building VoiceBase’s first API instance, which is still being used today on the web application. With 20+ years of design and development experience, Spencer is an expert in speech products built on open source technology.

Our Accomplishments

Our Locations

San Francisco California
Campbell California

San Francisco
California, USA

California, USA

United Kingdom

New Delhi