Global Search

Globally search new or archived recordings for violations or details regarding specific issues regarding compliance. Dive into customer interactions and easily find if prohibited terms were mentioned or required terms were missing.

Global Search

Globally search new or archived recordings for violations or details regarding specific issues regarding compliance. Dive into customer interactions and easily find if prohibited terms were mentioned or required terms were missing.


Click & Play

VoiceBase allows users to click n play keywords or searched terms to navigate an audio/video recording. Easily validate complaints, unauthorized offers, and unprofessional behavior.

Click & Play

VoiceBase allows users to click n play keywords or searched terms to navigate an audio/video recording. Easily validate complaints, unauthorized offers, and unprofessional behavior.