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Surface valuable insights from your contact center.
Transcripts, Analytics & Predictive Insights
VoiceBase is an API solution that enables the detection and discovery of Big VoiceTM data. Complete the form to contact a sales specialist for questions or a demo of the VoiceBase platform.
What will you detect?
- Keywords & Phrases
- PCI, SSN and other sensitive information
- Automatic Agent Scorecards
- Hot Leads & Non-Prospects
- Customer Churn
- Organic Customer Feedback
- 100% NPS or CSAT scores