Sensitive Information

The value of removing sensitive information such as PCI or SSN from both the transcript and audio of a file is immense. Simultaneously businesses can improve security by not storing any sensitive information on business servers, and create a queriable database of customer interactions for training, management and compliance purposes.

Sensitive Information

The value of removing sensitive information such as PCI or SSN from both the transcript and audio of a file is immense. Simultaneously businesses can improve security by not storing any sensitive information on business servers, and create a queriable database of customer interactions for training, management and compliance purposes.


Profanity

VoiceBase can also redact offensive keywords or phrases that were spoken or incorrectly transcribed to ensure all captioning and playbacks would never be offensive to the user.

Profanity

VoiceBase can also redact offensive keywords or phrases that were spoken or incorrectly transcribed to ensure all captioning and playbacks would never be offensive to the user.


Coming Soon to V2

This feature currently works in V1, contact us to begin testing!