Accurately Measure Leads

VoiceBase Predictive Insights can identify “hot leads” and “non-prospects” allowing a customer to distinguish which opportunities deserve the most attention. Understanding the quality of conversations agents have with your purchased leads, is a critical factor in being able to optimize future spend.

Accurately Measure Leads

VoiceBase Predictive Insights can identify “hot leads” and “non-prospects” allowing a customer to distinguish which opportunities deserve the most attention. Understanding the quality of conversations agents have with your purchased leads, is a critical factor in being able to optimize future spend.


Campaign Tracking

Did the messaging in your marketing campaign drive the types of calls that you were targeting? What kinds of questions or objections did respondents have? The compounded benefit of these insights ensures you get the maximum impact from your lead-gen dollars.

Campaign Tracking

Did the messaging in your marketing campaign drive the types of calls that you were targeting? What kinds of questions or objections did respondents have? The compounded benefit of these insights ensures you get the maximum impact from your lead-gen dollars.


Accelerate Agent Training

Globally search the calls of successful agents and replay how they deal with specific types of objection handling to quickly train new agents. Click-n-play access into the timeline of your top performing agent’s recordings is a “best practice” for on boarding new agents.

Accelerate Agent Training

Globally search the calls of successful agents and replay how they deal with specific types of objection handling to quickly train new agents. Click-n-play access into the timeline of your top performing agent’s recordings is a “best practice” for on boarding new agents.