AI-Powered Voice Analytics for the Enterprise

Businesses thrive on actionable data. At VoiceBase, we empower organizations with insights from conversational interactions.

Our award-winning voice analytics products power solutions for today’s data-driven enterprises. Using AI, NLP, and Machine-Learning, our solutions unlock actionable intelligence to propel organizations towards success.


By democratizing voice data, we will extend the benefits of voice analytics beyond the contact center to the entire enterprise.


We help people make better decisions from voice data.

Our Leadership

Walter Bachtiger


Walter founded VoiceBase in 2010, with the idea of creating wide spread access to spoken information, everywhere. Walter is the company’s visionary. Raised in Switzerland, he studied data mining and economics, before following his entrepreneurial dreams to the US. Walter is passionate about making access to spoken information fast, low cost and accurate.

Jay Blazensky


Jay joined VoiceBase in January 2011. Jay is a results-driven sales, marketing and business development executive, and has been in the communications industry for over 20 + years. With a proven track record in identifying game-changing technologies, and then crafting and launching disruptive SaaS business models to establish a market-leading presence and ultimately ‘win’ a new market. Jay played a key role in establishing RingCentral as the leading hosted communications provider, and has a passion for building trusted business relationships.

Jeff Shukis


Previously Jeff served as VP Development for Oracle, Bridgestream, and Promtpu and has proven skills in software development, cloud computing, security and operations. He joined VoiceBase in 2014 with his vision for a highly robust, scalable speech analytics API platform that was built to handle 1 billion minutes per month. Jeff leads a talented, multinational engineering team and is building a DevOps organization with service clusters running in Amazon EC2 and our own private Eucalyptus cloud.

Ed Salay


Ed has over 25 years finance and operations experience, including Ford Motor, Polycom, and Applied Biosystems. He later served as CFO at several startups, and most recently at Jobscience which was acquired by Bullhorn in 2018.

Spencer Lord

Co-Founder & Architect

Spencer was employee number one at VoiceBase in 2010. He was responsible for architecting and building VoiceBase’s first API instance, which is still being used today on the web application. With 20+ years of design and development experience, Spencer is an expert in speech products built on open source technology.

See What VoiceBase Can Do For You

Unleash the Power of Voice Analytics For Your Entire Enterprise