Nexmo

Nexmo, the Vonage API Platform, provides tools for voice, messaging and phone verification services, allowing developers to embed contextual, programmable communications into mobile apps, websites and business systems. Nexmo enables enterprises to easily communicate relevant information to their customers in real time, anywhere in the world, through text messaging, chat, social media and voice.

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OrecX

OrecX delivers premise-based and cloud-based call recording solutions, screen capture and quality monitoring. OrecX can also deploy SIP Rec (recording) on a network as needed to get calls up to their cloud. OrecX records in mono, but can do stereo if prompted.

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Voxbone

Voxbone is a global provider of DID’s, SMS, Voice, SIP Trunks, Interconnects, SuperPops, Call Termination and Emergency Calling. Its new Voxbone Labs allows users to turn on high quality uncompressed dual channel recording that delivers speech-to-text, speech analytics and redaction. Voxbone can also provide SIP Rec (recording) from a network to their cloud.

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Cisco Spark

Cisco pioneered unified communications to carry voice and video over data networks, reducing costs and simplifying operations. We developed a global conferencing cloud that synchronizes voice, video, and data. Cisco’s culture of innovation now brings you Cisco Spark, one service for all your communications, from always-on messaging to video calling, phones, and video conferencing rooms. Everything you need to work together, from your pocket to the boardroom. Cisco continues to deliver more connectivity with greater ease, leading the industry into the future.

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Amazon Connect

Amazon Connect is a flexible, cloud-based contact center service on AWS that enables organizations to provide optimal customer service at a lower cost. This is an attractive option for budget and quality conscious organizations that operate contact centers with varying work flows. There is no physical infrastructure to deploy and manage, so you can scale your Amazon Connect contact center up or down as needed. This is an open service, meaning it is easy to integrate with speech-to-text APIs from VoiceBase.

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Twilio Marketplace

Twilio, the cloud communications platform for developers, enables Twilio Add-ons, an easy way for developers and businesses to access partner technologies that have been pre-integrated with the Twilio API. Available from the Twilio Marketplace, Add-ons provide builders with many new capabilities to enhance their Twilio applications such as sentiment analysis of text messages, speech to text transcription for phone calls, and insight into user demographic data based on phone numbers.

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