Symbee

Symbee is a new breed of developers and consultative experts; obsessed with delivering business outcomes that are focused on the Agent and Customer experience. Our Core belief is that, great customer engagement starts by empowering the agents and business owners with solutions which are intuitive, informative, easy to use and manage. Omni channel has become a requirement to allow customers to engage on any media, anytime and anywhere; Symbee is the connected fabric that brings it all together.

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Aria Solutions

Since 1997, Aria Solutions has been a go-to partner for some of the largest customer service organizations. We work across a wide technology landscape to deliver insights, automation, and true omnichannel experiences, specializing in Genesys, Salesforce, and Amazon Connect platforms.

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McCormick BI

McCormick BI, LLC is a boutique Business Intelligence consultancy that helps clients see and understand their data with Tableau.  They can get you started with Tableau Dashboards that turn VoiceBase transcriptions into actionable insights or they can take you to the next level by using Tableau Prep to integrate other business data with your VoiceBase transcriptions for deeper insights. Need to stand up and manage a speech analytics environment? McCormick BI can help with that too.

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Perficient

Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.

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Listening Methods

Listening Methods is a boutique speech analytics consulting firm that has many years of expertise in building queries and categories that allow for deep inspection of calls and also power contact center quality assurance/compliance scorecards. They have deep experience in diagnosing IVR abandons and IVR flow issues using automated speech analytics technology.

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Anexinet

At Anexinet, we stand true to our founding mission of more than a decade: “To deliver real value by integrating useful technology in a timely manner at a fair price.” As a systems integrator and technology management firm, we help mid-market and Fortune 1000 companies to optimize their IT investment by improving system performance and operational processes. At Anexinet, we serve our clients in two ways. On the Consulting side, we serve as a systems integrator, helping our clients integrate new technologies into their existing environment, with an eye toward business and process improvements. On the Product Sourcing side,

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CR-X

CR-X provides data transformation solutions to drive better business. Our engine is the hub for future-focused, data-driven organizations – capable of processing over 100,000 mixed format records per second, per core.

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