VoiceBase was conceived to do for voice what Google did for text: make it instantly searchable and shareable by creating a rich, queryable database. Our effective speech analytics begins with an accurate, automated transcript which enterprises can then index and analyze to deliver actionable insights.

Facilitate Discovery

Navigate recordings by jumping to the exact part of the speech you're looking for, through click-to-play keywords.

Improve User Experience

Recordings can be time consuming and tedious to listen to, even 20 second voicemails. Provide users with an instant transcription of voicemails, conference calls, and meetings to improve access to vital information.

Create a Valuable Archive

Make use of your storage fees and let users search through their archives of recordings. Audio and video archives hold useful information that businesses should be able to re-access over and over again.
  • Transcription
  • Stereo Speaker ID
  • Custom Vocabulary
  • Number Formatting
  • Instant Search

Languages

United States US English
Australia AUS English
United Kingdom UK English
Spain Spanish
Latin America Spanish
The Netherlands Dutch
Brazil Portuguese
France French
Germany German
Italy Italian
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Features For Any Use Case

Select a Language
Add Custom Vocabulary
Define Channels
Format for Captioning
Optimize for Voicemail

Speech-To-Text

Q: How can I be sure my files will be kept private?

Q: How can I be sure my files will be kept private?

Q: Can my files be deleted after transcription?

Q: Can my files be deleted after transcription?

Yes, you have the option to delete files yourself. If and when you delete files all copies and any derivative material, transcripts, etc. are immediately and irretrievably deleted.

Q: What is the turn around time for transcription?

Q: What is the turn around time for transcription?

We use parallel processing and split the audio file into 1 minute chunks. Thus, we chop a 5 minute call into 5 one min pieces and send them out to multiple servers for processing. For example, if the job is a 5 min video, we can send back to you within 90 secs-3 mins. We also provide SLAs and 99% guarantee for 10 min, 2 hr, 24 turn around.

Q: What file formats can be uploaded?

Q: What file formats can be uploaded?

Our total list of accepted formats includes: *.mp3, *.mp4, *.flv, *.wmv, *.avi, *.mpeg, *.aac, *.aiff, *.au, *.ogg, *.3gp, *.flac, *.ra, *.m4a, *.wma, *.m4v, *.caf, *.cf, *.mov, *.mpg, *.webm, *.wav, *.asf, *.amr

Q: What if I’m not a developer?

Q: What if I’m not a developer?

If you are a student or individual looking to transcribe less than 500 hours/month of content, visit our web app page to learn how VoiceBase can work for you.

Q: How does the API accept media?

Q: How does the API accept media?

The API can accept urls to the media or the actual media as
form data attachments.