ANNOUNCING

Turning voice into easy-to-query data to empower analysts to find answers to your organization’s most important questions. Drastically reducing database, ETL, and dashboard development time.

Powerful Data. Flexible Analysis.

Enterprise Accelerator was built for organizations with a mature analytics perspective who want to empower their analysts to shape and interpret voice interactions across every department.

Starter Tableau dashboards

enterprise accelerator voice analytics

  • Call Driver Analysis
  • AHT Optimization
  •  Sentiment
  • Agent Scorecards
  • Call Flow Analysis
enterprise accelerator voice analytics

Connect, Configure and Access Analytics

All of the flexible and robust speech-to-text and speech analytics features from our industry leading API, at your fingertips online.

  • Custom Vocabulary
  • Conversation Metrics
  • VoiceBase Query Language (VBQL)
  • PCI/PII/SSN Redaction
  • Predictive Model Builder

Contact Us to Learn More!

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