Voice Analytics Demo

Learn how your organization can benefit from AI-Powered Voice Analytics. 

Discover the Value Within Your Voice Data

  • Remain compliant through PCI detection & redaction
  • Optimize sales performance to increase conversion rate
  • Automate agent scoring and training
  • Reduce operational costs
  • Analyze CSAT and customer feedback

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Guides about voice analytics, leveraging VoiceBase products in your Call Center, and More:

Prepping Your Remote Call Center Agents for the Holidays

The holiday season is quickly approaching! Most businesses, especially E-commerce stores, are coming up with strategies to capitalize on opportunities that come with them. According to Adobe Digital Insights in 2019, sales increased by 13.1% with consumers in the USA spending more than $142.5 billion dollars between November 1 and December 26 online. This number has been rising since 2016.

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