Turn Your Calls Into Actionable Intelligence



VoiceBase solutions are designed with open data architecture in mind so that every department can benefit from rich call analytics and any application can leverage powerful speech analytics insights. For most, speech recognition is a means to an end. We created VoiceBase Speech Analytics with a revolutionary query and categorization solution, so that now analysts can inspect calls with previously unattainable granularity and visualize those results using their existing BI tools, such as Tableau.

Surface valuable insights for every department

Sentiment Analysis

Product Feedback

Sales Objections

Competitive Analysis

Brand Health

Website Confusion

True Voice of the Customer Viz

Harness the power of speech analytics to monitor your Brand Health, Competitive mentions, and the Customer Journey through the web, phone and store! Visualize call data like customer sentiment, product feedback, website confusion, or FAQs!

Meet us in NOLA! #TC18

It’s our first year, and we’re ready for one big data lovefest! Don’t miss Tableau Conference 2018. Visit our booth to see a live demo of speech analytics delivering actionable intelligence within Tableau, and the ability to drill-down into a specific call recording to listen and review exactly what is causing outliers or spikes!

Schedule a Demo!

It's 5 o'clock somewhere!

Join us for Happy Hour at TC18, Tuesday October 23rd at local bar and arcade, Barcadia!#TUGPartyWe are taking the opportunity of a “free night” at TC18 to get together at one of the HOTTEST spots in NOLA!  We are opening this event up to all Tableau User Groups.  Come join us for an incredible night of fun!

What is AI-powered Speech Analytics?

Defining the next generation of enterprise communication through AI-powered speech analytics. Everything we do is built with artificial intelligence, what will you detect in your sales and service calls?

Discover Big Voice Intelligence

  • This field is for validation purposes and should be left unchanged.