Enterprise Speech Analytics Software
Improve CX and Lower Call Center Costs
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Uncover Transformational insights to optimize sales, service, and marketing within your enterprise.
- Root Cause Analysis
- Agent Performance
- Churn Prediction
- Sentiment & Emotion Scoring
- Agent Scorecards
- 100% CX Feedback
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Accelerate Time-to-Value with Predictive Analytics
What if you could predict when a customer was likely to churn before they cancel service?Â
How to Regulate Compliance With Speech Analytics
As access to sensitive consumer information proliferates, so does the number of attempts to compromise this data.