Enterprise Speech Analytics Software

Improve CX and Lower Call Center Costs

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Uncover Transformational insights to optimize sales, service, and marketing within your enterprise.

call center conversational analytics dashboard
  • Root Cause Analysis
  • Agent Performance
  • Churn Prediction
  • Sentiment & Emotion Scoring
  • Agent Scorecards
  • 100% CX Feedback
customer conversation speech wave data analytics

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Accelerate Time-to-Value with Predictive Analytics

What if you could predict when a customer was likely to churn before they cancel service? 

 

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PCI redaction compliance tools

How to Regulate Compliance With Speech Analytics

As access to sensitive consumer information proliferates, so does the number of attempts to compromise this data.

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