VoiceBase uses the subprocessors listed below to process consumer data in connection with the VoiceBase platform. Please note that it is your responsibility to regularly monitor this list for any updates. If we do not receive a reasonable objection from you within 14 days of appointing a new subprocessor to this list, you will be deemed to have approved the use of such subprocessor.
Third-party Subprocessors
Customer Support
| Entity Name | Entity Type | Country |
|---|---|---|
| Alexander Ustinov | Labor Services | United Kingdom |
| Dependable IT | Labor Services | Canada |
| Klepova Anna Aleksandrovna | Labor Services | Germany |
| Prokopto Inc | Labor Services | United States, Canada, India |
| Voz Analitico | Labor Services | United States, Mexico |
Infrastructure & Security
| Entity Name | Entity Type | Country |
|---|---|---|
| Amazon Web Services | Data Center | United States, Ireland, Sweden |
| Okta | Authentication Services | United States, Germany, Australia |
| ServiceNow | Cloud Ticketing System | Netherlands |
Add-on Integrations and Services
| Entity Name | Entity Type | Country |
|---|---|---|
| Cielo24, Inc. | Technology Partner | United States |
| Atexto, LLC | Technology Partner | United States |
| Twilio, Inc. | Cloud-Based SMS Services | United States |
Business Support
| Entity Name | Entity Type | Country |
|---|---|---|
| DocuSign | Contract Management | United States |
Analytics & Marketing
| Entity Name | Entity Type | Country |
|---|---|---|
| Google Inc. | Analytics Services | United States |
VoiceBase Affiliates
| Entity Name | Entity Type | Country |
|---|---|---|
| LivePerson Australia Pty Ltd. | Affiliate | Australia |
| LivePerson Automotive, LLC | Affiliate | United States |
| LivePerson Bulgaria Ltd. | Affiliate | Bulgaria |
| LivePerson Canada, Inc. | Affiliate | Canada |
| LivePerson France SARL | Affiliate | France |
| LivePerson Germany GmbH | Affiliate | Germany |
| LivePerson, Inc. | Affiliate | United States |
| LivePerson India Pvt Ltd | Affiliate | India |
| LivePerson Italy s.r.l. | Affiliate | Italy |
| LivePerson Japan KK | Affiliate | Japan |
| LivePerson Ltd. | Affiliate | Israel |
| LivePerson Netherlands B.V. | Affiliate | Netherlands |
| LivePerson Singapore Pte. Ltd. | Affiliate | Singapore |
| LivePerson Spain S.L.U. | Affiliate | Spain |
| LivePerson (UK) Limited | Affiliate | United Kingdom |
| Callinize, Inc. DBA Tenfold | Affiliate | United States |
Last updated: August 2, 2022