This Twilio quick start is a simple, comprehensive guide intended to help developers get started with VoiceBase’s Speech APIs.

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Once a Twilio app is up and running, thousands of connections are being made daily, and the library of recordings is growing fast. Now it’s time to put that data to use. Gaining access to what is spoken inside these recordings is absolutely critical for agent monitoring, compliance, keyword spotting, trend detection and much more. VoiceBase provides tools to enable developers to identify and distinguish between hot leads, non-prospects, complaints, etc.

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