Voice of the Customer Analytics in Tableau

We believe that what is in your organizations contact center calls today will end up in your financials tomorrow. 

Every call and transcript holds rich information about your customer emotions, CSAT, Product Trends, and sales optimization. 

Let’s chat about how we can help you transform your enterprise with groundbreaking voice intelligence through text and voice analytics solutions. 

tableau viz of voice of the customer

100% of calls and interactions turned into structured, searchable dashboards in Tableau. 

Text & Voice Analytics In Tableau

  • Measure and manage CX
  • Propel digital transformation with actionable intelligence
  • Leverage customer-centric data in the call center and beyond
  • Minimize risk by automatically detecting sensitive data and scrubbing it from files
  • Access a searchable database of contact center data aggregated with CRM data
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