Since 1997, Aria Solutions has been a go-to partner for some of the largest customer service organizations. We work across a wide technology landscape to deliver insights, automation, and true omnichannel experiences, specializing in Genesys, Salesforce, and Amazon Connect platforms.
VoiceBase and Aria Solutions work together to build custom contact center speech analytics solutions for large enterprises.
✔ Speech-to-text
✔ Knowledge Extraction
✔ Custom Vocabulary
✔ PCI Redaction
✔ Conversation Metrics
✔ Call Categories
✔ Complex Queries
✔ Predictive Analytics
Get Expert Assistance
Contact our team for help with integrations or to get your account set up with VoiceBase so you can start building your solution!