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CustomerView is a flexible omni-channel customer analytics application powering enterprises to measure every touchpoint along the customer interaction journey. Take the pain out of aggregating data from your companyโ€™s various data sources (call recording, contact center, CRM, web, chat, social media, WFO, etc).

CustomerView is powered by VoiceBase and CR-X to deliver actionable intelligence in easily consumable dashboards and visualizations.

โœ”ย  PCI Redaction

โœ”ย  Keyword Spotting

โœ”ย  Dual Channel Only

โœ”ย  Predictive Analytics

โœ”ย  Global Search

Get Expert Assistance

Contact our team for help with integrations or to get your account set up with VoiceBase so you can start building your solution!