CustomerView is a flexible omni-channel customer analytics application powering enterprises to measure every touchpoint along the customer interaction journey. Take the pain out of aggregating data from your company’s various data sources (call recording, contact center, CRM, web, chat, social media, WFO, etc).
CustomerView is powered by VoiceBase and CR-X to deliver actionable intelligence in easily consumable dashboards and visualizations.
✔ PCI Redaction
✔ Keyword Spotting
✔ Dual Channel Only
✔ Predictive Analytics
✔ Global Search
Get Expert Assistance
Contact our team for help with integrations or to get your account set up with VoiceBase so you can start building your solution!