Genesys VoiceBase call center speech analytics integration
Partners & IntegrationS
Business intelligence tools, recording platforms and apps to complete your tech stack.
Customer Journey Use Cases
CR-X VoiceBase Integration
The ListenLogic platform allows companies to gather customer intelligence across contact center voice recordings, social media, email, surveys, text and more. Analyze your unstructured data with precision and facilitate action by consolidating customer channels into...
CustomerView is a flexible omni-channel customer analytics application powering enterprises to measure every touchpoint along the customer interaction journey. Take the pain out of aggregating data from your company’s various data sources (call recording, contact...