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Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.
VoiceBase and Perficient work together to build custom contact center speech analytics solutions for large enterprises.
✔ PCI Redaction
✔ Knowledge Extraction
✔ Conversation Metrics
✔ Complex Queries
✔ Call Categories
✔ Predictive Analytics
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Contact our team for help with integrations or to get your account set up with VoiceBase so you can start building your solution!