Automated Call Scoring For Today’s Call Center
Detect Churn, ‘Hot Leads’, First-Time Callers & Agent Performance
Imagine: What if a business could automatically mine every customer call for actionable data? Previously this was only attainable using costly, time-consuming, and error-prone human call scoring. With VoiceBase Predictive Insights the potential is now enormous.
- Sales Optimization
- Voice of the Customer
- Agent Performance