VoiceBase Text Analytics
Empowering organizations to analyze text data in parallel with voice data like never before. Customers can now ingest text data from chat, messaging, email, social platforms, forums and help platforms such as LiveChat, Zendesk, ServiceNow and Salesforce.
-Mark Langsfeld, VP of Product, VoiceBase.
From the big voice blog
Learn how different forms of AI are used in the VoiceBase technology stack.