It All Starts With An Accurate Transcript…

Machine Transcript

VoiceBase returns a fully time aligned, highly accurate  transcript in TXT, WORD, RTF or SRT format. Our interactive plugin provides for easy click–n-play navigation and editing.

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Per Word Confidence

Automatically receive the confidence score for each word in your transcript. This feature allows for accuracy monitoring and threshold setting to automate processes.

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Time-Stamped Words

Fully time-stamped words combined with a source URL allows a customer to surface specific terms in all of their stored recordings.

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Player SDK

VoiceBase’s Web Player SDK provides Browser UI components that extend the capabilities of popular commercial media players.

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Stereo Speaker ID

Know who said what; separate the processing of stereo files by each channel to enable speaker ID, while improving accuracy and predictive analytics.

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SRT Output (Captioning)

Captions are generated automatically from ASR transcripts and can be retrieved within minutes. Use this feature to display the transcript in your video player. VoiceBase supports industry standards closed captioning formats (SRT and DFXP) that can be used with commercial video players and video delivery systems.

See API docs for details

Custom Vocabulary

Add unique words such as pronouns, company names, product names or acronyms to specific client’s vocabulary to improve transcription accuracy and keyword spotting.

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