Visual Voicemail

by Alissa Pagels-Minor

VoiceBase Visual Voicemail

Quickly and conveniently scan your voicemails by turning them into readable text.


1.Fast Results: Transcription returned in seconds.

2.Readable Voicemail Transcription:

VoiceBase delivers increased accuracy, with faster turnaround times at a lower cost. Finally, get readable voicemail transcripts.

3.Manage Your Time And Recordings:

Quickly scan the important parts of your voicemail messages withouthaving to listen to the entire recording.

4.Prioritize: Using transcription, you can prioritize large batches of voicemails and handle the most time sensitive issues first. Spend your time on important messages like a customer emergency or complaint.

4.Access Anywhere: Receive SMS textsor emails with your transcribed voicemails directly to your phone or computerin order to keep in touch on-the-go.

Download this guide to get the optimized API configuration for fast and accurate voicemail transcription. This config includes features that benefit (super) short forms of audio. Includes the code to get started!

Download Visual Voicemail Infosheet

Get the API voicemail guide

code example of voicebase visual voicemail API

More From the Voice analytics blog

Call Scoring for Enterprise Contact Centers

Call Scoring for Enterprise Contact Centers

Today, call centers using human scoring score less than 5% of volume
due to cost and technological limitations. With automated call scoring,
machine learning algorithms train using results defined by humans
(hot lead, rude agent, upset customer, etc.) to score calls instantly.

read more
Digital Transformation: What’s Missing

Digital Transformation: What’s Missing

Enterprise organizations are beginning to understand the tangible value that contact center operations bring into the fold. And a majority of that value is found buried deep inside the hundreds of thousands of calls that go in and out of the call center on a daily basis. However, manually sorting through countless customer conversations for information is a costly and time consuming undertaking.

read more