Voice Analytics & Insights to Transform your Contact Center
Turn your call center recordings into actionable intelligence to empower your operations, sales, and service.
✔️ Agent Scoring
✔️ Call Transcription
✔️ Automated Speech Analytics
- Sales, CX, & Marketing Insights
- Call Center Compliance Management
- Agent & Manager Scorecards
- Uncover Call Trends
- Call Flow Analysis
- Search Every Call
Remote Agent Performance Engagement and Tracking
Gamify and enable agent performance with out of the box reporting dashboards.
Our contact center cloud-based software solutions empower contact center teams to learn what best drives sales and marketing ROI.