Voice Analytics & Insights to Transform your Contact Center

Turn your call center recordings into actionable intelligence to empower your operations, sales, and service. 

 

✔️  Agent Scoring

✔️  Call Transcription

✔️  Automated Speech Analytics

  • Sales, CX, & Marketing Insights
  • Call Center Compliance Management 
  • Agent & Manager Scorecards 
  • Uncover Call Trends
  • Call Flow Analysis
  • Search Every Call

Remote Agent Performance Engagement and Tracking

Gamify and enable agent performance with out of the box reporting dashboards.

Our contact center cloud-based software solutions empower contact center teams to learn what best drives sales and marketing ROI. 

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