VoiceBase is the “Google of hypervoice”
Voice has joined the hypermedia revolution, becoming rich a data type. VoiceBase has taken pole position as the “Google of semantic contextual voice”.
Voice has joined the hypermedia revolution, becoming rich a data type. VoiceBase has taken pole position as the “Google of semantic contextual voice”.
Voice analytics provider VoiceBase now has a direct line to businesses using Voxbone’s communications services, in order to deliver valuable insights in just a few clicks.
VoiceBase the industry leading provider of speech analytics for the cloud, today announced the company has validated compliance with the Payment Card Industry (PCI) Data Security Standard (DSS) version 3.2 as a “Level 1” service provider for its PCI Detection & Redaction features.
But with new technologies available in cloud contact centers, companies are taking advantage of those recordings to improve business operations.
VoiceBase voice analytics technology extends from the contact center to the enterprise, powering call tracking, compliance, agent monitoring, and sales coaching.