On demand keyword spotting and auto-call scoring enable businesses of every size to detect trends and monitor agents
LeadsCon Las Vegas is the most important event for Lead Gen and Performance Marketing—anywhere.
VoiceBase makes it incredibly easy to programmatically pull up call recordings, powered by Twilio, to find the information you need. In this blog series they’ll walk you through integrating and managing VoiceBase in your app.
GreenRope, a leading CRM and marketing automation platform, announced the launch of their new integration with VoiceBase, a leading on demand speech analytics platform.
What does it really mean when “this call may be recorded for quality assurance?” Most often, it means that call isn’t improving much.