Telecommunications began with the invention of the telegraph in 1837, the telephone in 1876 and has evolved from voice communications to include text, video and satellites. This award recognizes the company that advanced the noble cause of improving telecommunications, and the nominees have demonstrated their commitment to this expanding field to our Service Provider Forum by creating solutions that advance people’s ability to communicate whenever and wherever they want.
In our lightning talks, you can learn about all the different AI technologies that you can use with Box Skills like Hive.ai, eBrevia and Voicebase.
Vonage Enhances Customer Engagement Through Real-time Intelligence by Partnering with Leading AI Vendors and AI-Enabled Platforms
Vonage (NYSE: VG), a business cloud communications leader, is advancing real-time intelligence in the enterprise by combining the power of Nexmo, the Vonage API Platform (Nexmo), with the offerings of a growing network of artificial intelligence (AI) providers, including Amazon Web Services (AWS), Google Cloud, and Microsoft; and AI-enabled Platforms and ISVs, including Workplace by Facebook, i2x, MuleSoft, OneReach, Over.ai, VoiceBase, Talkpush and Voicera.
Zailab have announced a new partnership with the AI-powered voice analytics provider VoiceBase. ZaiLab first got in contact with VoiceBase at the Orlando expo Enterprise Connect and the two companies have been working on a deal ever since.
AI-powered speech analytics provide actionable intelligence from all media content for eMAM customers will increase discovery and value of their large archives.
The launch of VoiceBase AU ensures enterprise calls will be processed exclusively in region, in support of Australia’s Data Protection Acts