The launch of VoiceBase AU ensures enterprise calls will be processed exclusively in region, in support of Australia’s Data Protection Acts
VoiceBase Strengthens its Speech Analytics API with a Powerful New Categorization Engine and Query Language (VBQL)
Using a familiar SQL-like language and a web-based Analyst workbench, Analysts can quickly build call Categories at scale to power dashboards, scorecards, and KPIs that matter the most to an enterprise.
VoiceBase enables CX-E users to instantly read important and time sensitive voicemail messages within seconds of the recording being completed
The VoiceBase Integration for Amazon Connect is easy to configure enabling call recordings to be transcribed and analyzed within minutes.
Voice has joined the hypermedia revolution, becoming rich a data type. VoiceBase has taken pole position as the “Google of semantic contextual voice”.
We are excited to announce that VoiceBase has been named a 2017 Stratus Award Winner for Cloud Computing.