VoiceBase Expands Beyond Voice, Offering Text Analytics, Introduces VoiceBase Online and Enterprise Accelerator
Enterprises will now be able to leverage consistent categorization and analysis using a unified platform, rather than siloed channel views of critical customer information.
Companies are using business intelligence (BI) tools to parse data from customer interactions, especially phone calls, to gain new insights about relationships, sales performance, and even product direction.
VoiceBase and Tableau Software Partner to Modernize How Speech Analytics Data is Consumed by the Enterprise
VoiceBase, the leading open architecture solution for AI-powered speech analytics, announced a strategic partnership with Tableau Software, the leading visual analytics platform, to transform how enterprises make broad use of speech analytics data.
VoiceBase Speech Technology Partner “University of Sheffield” to add 60 PhDs to Become Leading Centre for AI & Speech Technologies
VoiceBase, the leading provider of AI-powered speech analytics announced its assistance to the University of Sheffield in adding over 60 new PhD students to propel the next generation of artificial intelligence in speech and language technologies to the next level.