How Entity Extraction Fuels Powerful Analytics
With NLP, NER trains AI models to automate their understanding in the same way — in other words, it helps them think more like us.
How to Get Formatted Text & Turns Transcripts
At the core of any good voice analytics solution is a solid speech-to-text transcription. If your voice data isn’t being transcribed how you need it, what’s the point? There’s a myriad of factors to consider when dealing with Automatic Speech...
VoiceBase Releases New Omni-Channel Functionality
VoiceBase Expands Beyond Voice, Offering Text Analytics, Introduces VoiceBase Online and Enterprise Accelerator. This release provided organizations omni-channel views of their customers and unparalleled flexibility and speed in deployments.
Data Viz For a Cause @ #Data19
VoiceBase and is excited to join the #DataFam community and to share the potential of speech analytics.
VoiceBase at Enterprise Connect 2019: Announced Strategic Partnership with Tableau!
Last week the VoiceBase team traveled from San Francisco, CA to Orlando, FL for one of the largest collaboration conferences in the U.S., Enterprise Connect!
VoiceBase Named a 2017 Stratus Award Winner For Cloud Computing
We are excited to announce that VoiceBase has been named a 2017 Stratus Award Winner for Cloud Computing.