![How to Get Formatted Text & Turns Transcripts](https://www.voicebase.com/wp-content/uploads/2020/10/leftwave-and-bars1x.png)
![How to Get Formatted Text & Turns Transcripts](https://www.voicebase.com/wp-content/uploads/2020/10/leftwave-and-bars1x.png)
![How to Enable Twilio Dual Channel Recording For Better Speech Analytics](https://www.voicebase.com/wp-content/uploads/2020/05/tw2_dual_channel_recording_blog-1080x530.jpg)
How to Enable Twilio Dual Channel Recording For Better Speech Analytics
At Twilio’s last SIGNAL conference, this past May, they introduced their dual channel recording feature which means a whole lot in the world of speech analytics.
![How to Quickly Set Up Speech Analytics in Your Contact Center](https://www.voicebase.com/wp-content/uploads/2020/02/VB_Blog_SA101_What-is-Speech-Analytics-1080x675.jpg)
How to Quickly Set Up Speech Analytics in Your Contact Center
Speech analytics is a method of analyzing recorded conversations to extract and parse out data from your business communications to gain additional insights.
![How to Compare Speech Engine Accuracy](https://www.voicebase.com/wp-content/uploads/2020/02/VB0005_BlogPosts_PhoneticFixed-01-1080x628.jpg)
How to Compare Speech Engine Accuracy
Speech technology is a game of ‘what is most likely to have been said here’ and the winner is the speech engine that can predict the results most accurately.
![How to Build Speech Analytics Into Any Twilio App – A Signal16 Talk](https://www.voicebase.com/wp-content/uploads/2020/02/Screen_Shot_2016-05-17_at_8.55.58_PM-1080x675.png)
How to Build Speech Analytics Into Any Twilio App – A Signal16 Talk
What does a Twilio integration with VoiceBase look like?
How to Transition from Human Call Scoring to Auto-Call Scoring in 5 Easy Steps
With the combination of highly accurate speech to text, intelligent keyword/topic extraction, and predictive insights training models, automatic event detection in spoken content is not only possible, but works really well.