The Newest Twilio Marketplace Add-On From VoiceBase: Transcription with Custom Vocabulary
At Twilio’s yearly SIGNAL conference this week, VoiceBase has announced a 3rd Add-On for the Twilio Marketplace; VoiceBase Transcription w Custom Vocab.
VoiceBase Predictive Insights Named a 2017 Edison Best New Product Award Winner
VoiceBase wins at New York ceremony! Awards celebrate 30 years of honoring innovators and innovation.
VoiceBase Brings Cloud-Based Speech Analytics to Dreamforce ’16
If you’re a Dreamforce pro, you know that there is zero time to waste at this conference. So, what should you allocate your time towards?
How to Transition from Human Call Scoring to Auto-Call Scoring in 5 Easy Steps
With the combination of highly accurate speech to text, intelligent keyword/topic extraction, and predictive insights training models, automatic event detection in spoken content is not only possible, but works really well.
Contact.io – The Next Great Show for Call Marketing
Contact.io, is a new conference focusing on the call marketing industry, and has already established itself as THE call marketing show.
VoiceBase Announces New Predictive Analytics Product: Insights
Insight utilizes predictive analytics to match all future calls to certain call classifiers, which can be unique for every customer.