by Alissa Pagels-Minor | Nov 25, 2019 | Big Data, Events, Partners
The VoiceBase team joined over 20,000 other data-minded people at one of the most engaging and empowering analytics events of the year – Tableau Conference! Attendees descend upon Vegas to sharpen their data analytics skills, connect with other industry pros, and get inspired by the community.
by Emily Nave | Nov 12, 2019 | Contact Center, Featured, News, Partners, Product
VoiceBase Expands Beyond Voice, Offering Text Analytics, Introduces VoiceBase Online and Enterprise Accelerator. This release provided organizations omni-channel views of their customers and unparalleled flexibility and speed in deployments.
by Jeff Huckaby | Nov 7, 2019 | Events, News, Partners
VoiceBase and is excited to join the #DataFam community and to share the potential of speech analytics.
by Alissa Pagels-Minor | Aug 14, 2019 | Big Data, Partners
Why use a BI tool? Because big data is everywhere. Whether they realize it or not, every department including, sales, marketing and customer support is collecting data on a daily basis.
by Alissa Pagels-Minor | Aug 1, 2019 | Contact Center, Partners
Speech Analytics tools can be used to evaluate all of the calls going in and out of a call center for important customer experience (CX) insights.
by Natalie Chilton | Mar 29, 2019 | Events, News, Partners, Webinars
Last week the VoiceBase team traveled from San Francisco, CA to Orlando, FL for one of the largest collaboration conferences in the U.S., Enterprise Connect!