Using a familiar SQL-like language and a web-based Analyst workbench, Analysts can quickly build call Categories at scale to power dashboards, scorecards, and KPIs that matter the most to an enterprise.
VoiceBase enables CX-E users to instantly read important and time sensitive voicemail messages within seconds of the recording being completed
The VoiceBase Integration for Amazon Connect is easy to configure enabling call recordings to be transcribed and analyzed within minutes.
Voice has joined the hypermedia revolution, becoming rich a data type. VoiceBase has taken pole position as the “Google of semantic contextual voice”.
Voice analytics provider VoiceBase now has a direct line to businesses using Voxbone’s communications services, in order to deliver valuable insights in just a few clicks.
VoiceBase the industry leading provider of speech analytics for the cloud, today announced the company has validated compliance with the Payment Card Industry (PCI) Data Security Standard (DSS) version 3.2 as a “Level 1” service provider for its PCI Detection & Redaction features.