Speaking of thinking “outside the box,” VoiceBase is excited to be exhibiting our cloud scale APIs for machine transcription, speech analytics, and predictive analytics.
So what are you really missing from your Call Center Scorecard? Automation.
Contact.io, is a new conference focusing on the call marketing industry, and has already established itself as THE call marketing show.
This data will lead to more informed decisions and improvements in various areas, some of the biggest effects will be seen in the following disciplines.