Custom Vocabulary for Speech-to-Text
With VoiceBase’s Ad-hoc Custom Vocabulary users can add words and lists of words to their speech engine on the fly to improve their speech-to-text results!
Stereo Speaker ID for Better Speech-to-Text Accuracy
Learn the benefits of stereo recording compared to mono recording in this quick 3 min video.
Predictive Analytics For Detecting Complex Events in Sales & Service Calls
Discover the possibilities of predictive models on contact center calls to detect complex events and predict future customer behavior.
Democratizing Data Across the Entire Enterprise: VoiceBase and Tableau Strategic Partnership
Visualizing voice data in Tableau empowers every department to make strategic business decisions around the true Voice of the Customer
DMG Speech Analytics Product & Market Report
DMG provides insight on the speech analytics market and products, with a focus on VoiceBase