Case Studies

AVANTIVE SOLUTIONS OPTIMIZES BPO SALES PROCESSES WITH VOICEBASE

HOW CAN YOU INCREASE BPO CALL CENTER REVENUE AND EFFICIENCY?
Avantive Solutions faced a difficult challenge: improving agent sales performance and outcomes.
They had ambitious goals – and they reached them. How? They leveraged some of the most powerful AI speech technology on the market and scanned and analyzed 100% of their customer interactions to strategically approach sales optimization. What they discovered allowed them to surpass their goals, and increase sales conversions by over 100%. Learn how they did it in this case study.

Insurance Call Center Voice Analytics Case Study

PCI Compliance and other regulations govern call centers of today – learn about the many considerations for security to keep in mind.

How Proactive Dealer Solutions Accelerated Monthly Sales by $100,000

Optimizing Sales and Service With AI-Powered Speech Analytics

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