Request API Access

Speech Analytics For The Cloud

VoiceBase is powering the most innovative organizations with AI-Powered Voice Analytics products. Complete the form to request API access and get started with automatic speech-to-text transcription, speech analytics, and more.

Common Applications:

• Customer Service
• Sales Optimization
• Risk Mitigation / PCI Redaction
• Marketing Campaign Validation
• Workforce Management (WFM)
• Voice of the Customer
• Agent Compliance & Scoring
• Custom Predictive Analytics

Using VoiceBase, you can visualize voice analytics within your chosen BI tool, bringing the value of call center recordings insights to every department.

What will you detect?

• Keywords & Phrases
• PCI, SSN and other sensitive information
• Automatic Agent Scorecards
• Hot Leads & Non-Prospects
• Customer Churn
• Organic Customer Feedback
• 100% NPS or CSAT scores