Learn the benefits of stereo recording compared to mono recording in this quick 3 min video.
Voice Analytics Blog
Posts tagged with speech to text
Why PCI Redaction Matters: Creating a Queryable Database of Customer Insight
It doesn’t matter if you’re running a multibillion dollar giant like Equifax or a small mom-and-pop shop—data security breaches can happen to anyone. If you are accepting credit cards as a form of payment or collecting any other type of personal information, you have taken on the burden of protecting that information for your customer.
What You Need To Know About Big Data Aggregation
Done right, aggregating consumer data can offer boundless benefits to everyone. Businesses can see what people are interested in, align their messaging with those personas, and precisely segment and target individuals that will be most likely to interact with their brand.