Big Voice Blog

Quick bites of all things speech and text analytics for your enterprise

Posts tagged with speech analytics
Call Analytics For BI: The Key to Increasing Speed-to-Value

Call Analytics For BI: The Key to Increasing Speed-to-Value

As an analyst, you work every day with raw data, trying to make sense of the figures so that coworkers can turn it into actionable information. But the vast majority of your coworkers and end users are not analysts. They don’t think in terms of metadata, database schemas, or ETL logic. This can cause a huge communication barrier between you as the analyst and the business end users.

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