News & Press
All things VoiceBase around the web.
2018 SPIFFY Award Winners Announced at Telecom Council’s TC3 Summit
SPIF members, who represent cutting-edge telcos from over 50 countries and who serve over 3B customers, selected four companies from hundreds of presenting communication startup companies and 20 SPIFFY nominees as best-in-class in their respective categories. Each winner, who is set apart for their dedication, technical vision, and interest from the global service provider community, is a company to watch in the telecommunication industry.
Global Carriers Select Candidates for Telecom Council’s 2018 SPIFFY Awards
Telecommunications began with the invention of the telegraph in 1837, the telephone in 1876 and has evolved from voice communications to include text, video and satellites. This award recognizes the company that advanced the noble cause of improving telecommunications, and the nominees have demonstrated their commitment to this expanding field to our Service Provider Forum by creating solutions that advance people’s ability to communicate whenever and wherever they want.
VoiceBase Gives Lightening Talk At BoxWorks On AI For Your Calls
In our lightning talks, you can learn about all the different AI technologies that you can use with Box Skills like Hive.ai, eBrevia and Voicebase.
Vonage Enhances Customer Engagement Through Real-time Intelligence by Partnering with Leading AI Vendors and AI-Enabled Platforms
Vonage (NYSE: VG), a business cloud communications leader, is advancing real-time intelligence in the enterprise by combining the power of Nexmo, the Vonage API Platform (Nexmo), with the offerings of a growing network of artificial intelligence (AI) providers, including Amazon Web Services (AWS), Google Cloud, and Microsoft; and AI-enabled Platforms and ISVs, including Workplace by Facebook, i2x, MuleSoft, OneReach, Over.ai, VoiceBase, Talkpush and Voicera.
ZaiLab Partner With VoiceBase
Zailab have announced a new partnership with the AI-powered voice analytics provider VoiceBase. ZaiLab first got in contact with VoiceBase at the Orlando expo Enterprise Connect and the two companies have been working on a deal ever since.
eMAM Adds Intelligent Search and Navigation with VoiceBase
AI-powered speech analytics provide actionable intelligence from all media content for eMAM customers will increase discovery and value of their large archives.
VoiceBase to Deliver Speech Analytics to Australia
The launch of VoiceBase AU ensures enterprise calls will be processed exclusively in region, in support of Australia’s Data Protection Acts
VoiceBase Strengthens its Speech Analytics API with a Powerful New Categorization Engine and Query Language (VBQL)
Using a familiar SQL-like language and a web-based Analyst workbench, Analysts can quickly build call Categories at scale to power dashboards, scorecards, and KPIs that matter the most to an enterprise.
VoiceBase Powers AVST’s Cloud-Based Voicemail-to-Text Service for CX-E
VoiceBase enables CX-E users to instantly read important and time sensitive voicemail messages within seconds of the recording being completed
Speech Analytics Provider VoiceBase Announces Amazon Connect Integration
The VoiceBase Integration for Amazon Connect is easy to configure enabling call recordings to be transcribed and analyzed within minutes.