News & Press
All things VoiceBase around the web.
But with new technologies available in cloud contact centers, companies are taking advantage of those recordings to improve business operations.
OrecX (Booth 367), the world leader of open source call recording applications for call centers, enterprises and communication service providers, today announced full integration between Oreka TR (voice recording software), and VoiceBase voice analytics.
VoiceBase is among the first APN Partners to support Amazon Connect and deliver advanced speech analytics to a growing cloud contact center customer base
VoiceBase to process calls exclusively in region in support of Data Protection Directive 95/46/EC and the upcoming General Data Protection Regulation (GDPR)
With dual-channel recording now available via a Twilio API, this speech analytics API provider says the time has come to start attaching spoken-data transcripts to big data to create a 'big voice' opportunity. You've no doubt heard about "big data," that...
The number of SaaS applications has exploded and there is a rising wave of software innovation in the area of APIs that provide critical connective tissue and increasingly important functionality. There has been a proliferation of third-party API companies, which is fundamentally changing the dynamics of how software is created and brought to market.
“VoiceBase extends valuable capabilities familiar to text such as a record of the discussion, sharing, storage, access and search – to voice.” – Walter Bachtiger