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Voicebase and Thoughtspot Partner to Offer the Enterprise Searchable and AI-Driven Voice Analytics

Voicebase and Thoughtspot Partner to Offer the Enterprise Searchable and AI-Driven Voice Analytics

by VoiceBase Inc. | Jul 21, 2020 | Featured, Press Releases

Voice Analytics has been empowering frontline workers in contact centers and organizations for years, but 86% of businesses report that they need better technology-enabled insights to really gain value from their data. The value of these analytics can be transformational for enterprises.

Revving Up Sales with Speech Analytics: A Proactive Dealer Solutions Testimonial

Revving Up Sales with Speech Analytics: A Proactive Dealer Solutions Testimonial

by VoiceBase Inc. | Jun 10, 2020 | Videos

Jason Beckett of PDS shares how speech-to-text, custom keyword monitoring, and AI-powered analytics improves customer sales rates and overall efficiency of contact centers.

The Modern Speech Analytics Playbook

The Modern Speech Analytics Playbook

by VoiceBase Inc. | Jun 1, 2020 | Whitepapers

Discover what strategic enterprises are doing to stay competitive using speech analytics.

VoiceBase Helps Avantive Solutions Build Stronger Brands and Improve Customer Experience by Better Understanding Customer and Agent Behavior

VoiceBase Helps Avantive Solutions Build Stronger Brands and Improve Customer Experience by Better Understanding Customer and Agent Behavior

by VoiceBase Inc. | May 12, 2020 | Press Releases

VoiceBase User Case for detailed insights in customer calls

PCI Overview

PCI Overview

by VoiceBase Inc. | May 12, 2020 | Infosheets

PCI Detection and Redaction for call center compliance

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  • Products
    • Enterprise Accelerator
    • VoiceBase Online
    • Developer API
  • Solutions
    • By Application
      • Customer Experience
      • Customer Analytics
      • Transcription
      • Predictive Analytics
      • Customer Engagement
      • Text Analytics
      • Workforce Engagement
    • By Industry
      • Insurance
      • Telecommunications
      • Healthcare
      • Financial Services
      • Retail
      • Travel & Hospitality
  • Use Cases
    • Customer Experience
    • Market Intelligence
    • Sales Optimization
    • PCI & Compliance
    • Call Center Analytics
  • About
    • Company
    • News & Press
    • Careers
    • Privacy Policy
  • Resources
    • Blog
    • Whitepapers
    • Integrations
    • API Documentation
    • Support
    • Login