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VoiceBase Announces New Predictive Analytics Product: Insights

VoiceBase Announces New Predictive Analytics Product: Insights

by VoiceBase Inc. | Jan 19, 2016 | Big Data, Brand, News, Product

Insight utilizes predictive analytics to match all future calls to certain call classifiers, which can be unique for every customer.

Enterprise Connect 2015: A Week Full of Twilio & TATA

Enterprise Connect 2015: A Week Full of Twilio & TATA

by VoiceBase Inc. | Mar 23, 2015 | Big Data, Call Center, CRM, Events

Enterprise Connect is one of the key conferences focused on communications transforming businesses every year.

Ytel Selects VoiceBase to Enhance Its Cloud Contact Center Solution with Advanced Speech Analytics

Ytel Selects VoiceBase to Enhance Its Cloud Contact Center Solution with Advanced Speech Analytics

by VoiceBase Inc. | Mar 5, 2015 | Big Data, Call Center, Partners

On demand keyword spotting and auto-call scoring enable businesses of every size to detect trends and monitor agents

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  • Products
    • Enterprise Accelerator
    • VoiceBase Online
    • Developer API
  • Solutions
    • By Application
      • Customer Experience
      • Customer Analytics
      • Transcription
      • Predictive Analytics
      • Customer Engagement
      • Text Analytics
      • Workforce Engagement
    • By Industry
      • Insurance
      • Telecommunications
      • Healthcare
      • Financial Services
      • Retail
      • Travel & Hospitality
  • Use Cases
    • Customer Experience
    • Market Intelligence
    • Sales Optimization
    • PCI & Compliance
    • Call Center Analytics
  • About
    • Company
    • News & Press
    • Careers
    • Privacy Policy
  • Resources
    • Blog
    • Whitepapers
    • Integrations
    • API Documentation
    • Support
    • Login