PCI - PII Redaction requirements Electronic data processing laws are constantly evolving and there are many standards and regulations that today’s businesses need to maintain. PCI - DSS, the International Payment Card Industry Data Security Standard, is a global...
Voice Analytics Blog
PCI Detection and Redaction for call center compliance
The way call centers handle their data is crucial, and now that many around the globe will have to rapidly switch to a telecommuting model, they are faced with a whole new set of challenges.
Businesses are no longer just physical places, but virtual ones that can be accessed, and breached, anywhere at any time from multiple devices.
Today at Enterprise Connect, we are excited to announce that VoiceBase, the leading provider of speech analytics for the cloud, plans to launch VoiceBase EU, a European instance of its services platform in April of this year.