Discover the benefits of instant custom vocabulary with deep learning speech recognition to improve accuracy.
Voice Analytics Blog
The way call centers handle their data is crucial, and now that many around the globe will have to rapidly switch to a telecommuting model, they are faced with a whole new set of challenges.
What if you could predict when a customer was likely to churn before they cancel service?
Human Transcription or Transcription API? How Switching to Automatic Call Scoring and Analytics Can Save You Valuable Resources
One of the ways that automation technology is improving the way that we do business is through Automatic Speech Recognition, or ASR.