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What’s Missing From Your Call Center Scorecard?

What’s Missing From Your Call Center Scorecard?

by Emily Nave | Feb 16, 2016 | Big Data, Call Center, Contact Center

So what are you really missing from your Call Center Scorecard? Automation.

Contact.io โ€“ The Next Great Show for Call Marketing

Contact.io โ€“ The Next Great Show for Call Marketing

by Emily Nave | Jan 26, 2016 | Big Data, Brand, Events

Contact.io, is a new conference focusing on the call marketing industry, and has already established itself as THE call marketing show.

VoiceBase Announces New Predictive Analytics Product: Insights

VoiceBase Announces New Predictive Analytics Product: Insights

by VoiceBase Inc. | Jan 19, 2016 | Big Data, Brand, News, Product

Insight utilizes predictive analytics to match all future calls to certain call classifiers, which can be unique for every customer.

VoiceBase Raises $10 Million of New Funding Headed into 2016

VoiceBase Raises $10 Million of New Funding Headed into 2016

by VoiceBase Inc. | Jan 13, 2016 | Brand, News

This investment brings our total funding in the company to $20 million and further validates our Big Voice vision and market execution.

Join Us at Twilio’s Signal Conference on May 19th & 20th

Join Us at Twilio’s Signal Conference on May 19th & 20th

by VoiceBase Inc. | Apr 27, 2015 | Call Center, Events

Don’t miss out on a chance to meet VoiceBase at this year’s Signal conference!

Enterprise Connect 2015: A Week Full of Twilio & TATA

Enterprise Connect 2015: A Week Full of Twilio & TATA

by VoiceBase Inc. | Mar 23, 2015 | Big Data, Call Center, CRM, Events

Enterprise Connect is one of the key conferences focused on communications transforming businesses every year.

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  • Products
    • Enterprise Accelerator
    • VoiceBase Online
    • Developer API
  • Solutions
    • By Application
      • Customer Experience
      • Customer Analytics
      • Transcription
      • Predictive Analytics
      • Customer Engagement
      • Text Analytics
      • Workforce Engagement
    • By Industry
      • Insurance
      • Telecommunications
      • Healthcare
      • Financial Services
      • Retail
      • Travel & Hospitality
  • Use Cases
    • Customer Experience
    • Market Intelligence
    • Sales Optimization
    • PCI & Compliance
    • Call Center Analytics
  • About
    • Company
    • News & Press
    • Careers
    • Privacy Policy
  • Resources
    • Blog
    • Whitepapers
    • Integrations
    • API Documentation
    • Support
    • Login