Join VoiceBase and other communication market leaders at TalkDesk’s this April 25 & 26 at the Regency Centre in San Francisco. Opentalk is a revolutionary event designed to discuss and reshape current trends in customer communication.
Voice Analytics Blog
Posts tagged with Call Center Scorecard
Meet VoiceBase at Call Center Week, June 28-30 in Las Vegas
Call Center Week is one of the world’s largest Contact Center Conferences and Expos and therefore, is a hub of information on the latest technology to detect, analyze and improve the customer experience.
What’s Missing From Your Call Center Scorecard?
So what are you really missing from your Call Center Scorecard? Automation.