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Posts tagged with Compliance
DATA SECURITY THREATS TO CALL CENTERS AND COMPLIANCE

DATA SECURITY THREATS TO CALL CENTERS AND COMPLIANCE

Call centers are a rich source of sensitive personal information, particularly financial information such as credit card details. They are the main channel where customer problems are addressed, and sensitive data are shared. Personal data such as credit card numbers and social security numbers hold great financial value and are often bought and sold on the dark web by cyber criminals.

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